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Field notes / practical guide

Google Ads negative keyword workflow

A negative-keyword workflow aims to reduce unsuitable search traffic without accidentally excluding valuable customer intent.

Review with business context

Group available search terms by relevant service, research intent, wrong location and clearly unsuitable requests. Ask the business about ambiguous terms before acting. A phrase that looks unhelpful to an outsider may describe a profitable specialist job.

Put it in context

Lead routing and exception handling

Inspect validation, duplicate checks, destinations and exception handling.

Datan8n · AI-generated illustration

Apply changes deliberately

Check the effect of the proposed exclusion and its scope before adding it. Keep shared rules separate from campaign-specific decisions. Record the reason for the change so future reviewers can understand why it exists.

Check for unintended effects

Review enquiry quality and the remaining search activity after changes. Avoid judging success solely by a lower cost per click. The purpose is to improve suitable opportunities while preserving demand the business can serve.

Put the guidance to work

Capture your starting point, assign an owner to the next action, and decide what evidence will confirm that it worked.

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