Agree the recurring checks
Select representative products and test key navigation, cart and enquiry routes. Review app dependencies, content changes and reported issues. Keep the checklist appropriate to the actual store instead of applying a generic list without context.
Project acceptance and handover
Track acceptance checks, review decisions and the material needed for handover.
Control changes
Record the reason, owner and test plan for each theme or integration update. Use a suitable preview or staging process before customer-facing changes. Preserve a recovery path for changes that affect important workflows.
Review support boundaries
Separate bug investigation, content edits, new features and third-party incidents. Agree response expectations and available support hours. An ordinary maintenance plan should not imply unlimited development or continuous emergency coverage.
Put the guidance to work
Capture your starting point, assign an owner to the next action, and decide what evidence will confirm that it worked.
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