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Northstar Retail Collective / Illustrative project

One set of definitions behind the marketing report.

A retail marketing team needs a report that connects acquisition activity to meaningful business events, with definitions that remain consistent between tools and meetings.

DataGoogle Tag Manager · AI-generated illustration
Business
Northstar Retail Collective
Industry
Retail marketing
Project scope
Events, acquisition and reporting
Planning window
3-week proposed setup

An illustrative project with a fictional business and illustrative data. Platform screens are AI-generated examples; supporting screens may show separate sample workspaces.

The challenge

Northstar Retail Collective

The scenario includes different channel names, duplicate event risks and a dashboard that mixes activity with outcomes. Before redesigning the report, the team needs to agree what each event means, where it comes from and which decisions it can support.

The assignment

A defined brief.

Create a measurement plan, validate the event implementation and build a reporting view with explicit source and period boundaries. The sample May dataset contains 12,000 sessions, 480 lead events and 192 qualified leads; it is illustrative, not a performance record.

What the project includes

A scope the team can review.

  • Measurement plan and event dictionary
  • Tag, trigger and duplicate-event validation record
  • Campaign naming and channel grouping guidance
  • Acquisition and lead-quality dashboard specification
  • Data-quality checks, ownership and interpretation notes
The proposed approach

From discovery to handover.

Start with the decisions

Identify the weekly decisions the report should support: which channels need investigation, where the journey breaks and how lead quality changes.

Define sessions, lead events and qualified leads separately. Record the source system and reporting delay for each measure.

Validate before visualising

Test event triggers against successful and unsuccessful actions, including repeat interactions. Check that campaign parameters survive the relevant journey.

Reconcile a controlled sample against source records. Investigate differences before combining tools in one dashboard.

Build a useful review

Place acquisition, enquiry volume and qualification context in a consistent reporting window. Keep channel definitions visible to the reader.

Agree a regular review of missing source values, duplicate events and unexpected channel changes. Give each data-quality issue an owner and record any definition changes before comparing periods.

Tools and delivery

The work, in context.

Sample platform screens illustrate the tools and review process described here. Open any image for a closer look.

DataGoogle Tag Manager · AI-generated illustration
Google Tag Manager

Event tagging and validation

Connect business events to defined triggers and check that tags fire once.

DataGoogle Analytics 4 · AI-generated illustration
Google Analytics 4

Traffic acquisition by channel

Compare acquisition channels using the same date range and event definitions.

DataLooker Studio · AI-generated illustration
Looker Studio

Marketing overview dashboard

Connect channel activity, enquiry quality and spend in one reporting view.

Acceptance criteria

How we would check the work.

Review areaAcceptance condition
Event meaningEvery reported event has a documented trigger, owner and business purpose.
Event qualityControlled successful actions appear once and failed actions do not produce a success event.
Reporting contextDate range, attribution limits and source delays remain visible in the review.
ReconciliationSample source records can be traced to the corresponding dashboard measures.
The intended outcome

What the handover should enable.

The intended result is a report the team can interpret consistently, with a repeatable way to investigate discrepancies. The sample figures illustrate the reporting design and do not imply an improvement in business performance.

The handover

Something the team can use.

  • Event dictionary, tag validation and campaign naming guide
  • Dashboard definitions and data-quality checklist
  • Reporting ownership and a documented change process
Start with the right questions

Plan a project around your business.

Tell us where you are, what needs to change, and what success would look like for your business.

Plan my project